Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Cluckin’ Bird’ or ‘Cluckin’ Bird’ or ‘us’ or ‘we’ refers to the owner of the website whose address is 4 Pinchin Street, London E1 1SA. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

1.0 About us

1.1 This website (the “Site”) is owned and operated by Cluckin’ Bird (“Cluckin’ Bird”, “we”, “our”, and “us”).

1.2 We are a sole trader, trading under the name “Cluckin’ Bird”, our address is 4 Pinchin Street, London E1 1SA

2.0 Use of this Site

2.1 This Site is provided for your personal and non-commercial use only.

2.2 Our online take-out service for orders of food and drink placed via this Site or by telephone to “Cluckin’ Bird” is governed by our Terms and Conditions of Sale. By placing an order with us, you agree to be bound by these Terms and Conditions of Sale. If you do not accept these terms and conditions, you should not place an order. 

2.3 By using this Site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use this Site.

2.4 We seek to make this Site as accessible as possible. If you have any difficulties using the Site, please contact us.

2.5 Cluckin’ Bird reserves the right to suspend access to, or withdraw all or any elements of this Site, and to restrict access to some parts to registered users only. Cluckin’ Bird reserves the right to make changes to this Site at any time without notice.

3.0 Your information 

3.1 We process information about you in accordance with our Privacy Policy.

4.0 Ownership of rights

4.1 This Site and all intellectual property rights in it are owned by or licensed to Cluckin’ Bird.

5.0 Accuracy of information and availability of this Site

5.1 While we try to make sure that this Site is accurate, up-to-date and free from bugs, we cannot promise that it will be. Any reliance that you may place on the information on this Site is at your own risk.

5.2 While we try to make sure that this Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site.

6.0 Our liability

6.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for any losses that were not foreseeable to you and us when these terms of use were formed or that were not caused by any breach on our part.

6.2 We are not responsible for any business losses or losses to non-consumers.

7.0 Links 

7.1 You may link to our Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice.

7.2 Where this Site contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. Your use of a third party websites or resources may be governed by the terms and conditions of that third party.

8.0 Viruses

8.1 You must not misuse this Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this Site, the server on which this Site is stored or any server, computer or database connected to this Site. You must not attack this Site via a denial-of-service attack or a distributed denial-of service attack.

9.0 Enforceability

9.1. If any part of these terms of use is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

10.0 Changes to the terms

10.1 We reserve the right to change these terms of use from time to time and recommend that you look through them on a regular basis.

11.0 Dispute resolution

11.1 If you wish to make a complaint in relation to goods you have purchased online, please email info@cluckinbird.com

11.2 If your complaint remains unresolved, we can consider various methods of dispute resolution. The EU provides an online dispute resolution platform which exists to assist the resolution of disputes between online traders and consumers. The platform, and more information about it, can be accessed here: https:// ec.europa.eu/consumers/odr.

12.0 Law and jurisdiction

12.1 This contract shall be governed and construed with the laws of England and Wales. The courts of England and Wales will have jurisdiction over any dispute or claim arising out of or in connection with these terms and conditions and orders made pursuant to it.

Contacting us:

If you have any comments or suggestions about Cluckin’ Bird or this website,

you can contact us:

By post:

Cluckin’ Bird, 4 Pinchin Street, London E1 1SA

By email:


By telephone:

020 3092 2375

These Terms and Conditions were last updated on 17 September 2021.